Support

Billing and account questions, answered. Orders are processed by our reseller Paddle.com, the Merchant of Record, which also handles payment enquiries and returns.

How do I cancel my subscription?

Open Billing in your account and choose Cancel subscription. Access continues to the end of the period you already paid for, and nothing renews after that.

How do I change plan?

Billing lets you switch between monthly and annual. The change takes effect immediately and the payment provider pro-rates the difference.

How do I update my card?

Use Update payment method in Billing. It opens the payment provider's secure portal, where card details are stored — never on our servers.

What does the 60-minute test pass include?

Full Pro access for 60 minutes from the moment the payment is confirmed. It is a one-time charge and expires automatically. Nothing renews.

Why is my access not active yet?

Access is granted only once the payment provider confirms the transaction. That is usually instant; if a bank holds the payment it can take a few minutes.